- Quantum Corporation (QMCO, Financial) updates its Professional Services portfolio to provide flexible, tailored solutions throughout the data lifecycle.
- The new offerings include subscription-based Value Packages, Deployment Services, and On-Demand Services.
- Customers can expect up to 40% cost savings with these comprehensive and scalable service bundles.
Quantum Corporation (QMCO) has announced a significant update to its Professional Services portfolio, aimed at providing customers with flexible and tailored solutions that can adapt to varying needs across the data lifecycle. This strategic enhancement is designed to support organizations as they increasingly rely on data for AI initiatives, innovation, and operational efficiency.
The newly structured services are built around three core offerings: Value Packages, Deployment Services, and On-Demand Services. The Value Packages are subscription-based bundles that offer a comprehensive collection of support services, including firmware and software updates, training, and expert guidance. These packages are available in multiple tiers, offering customers predictable pricing and potentially up to 40% cost savings when compared to purchasing services individually.
Deployment Services focus on accelerating the setup and integration process, enabling customers to derive immediate insights from their data. Delivered by certified Quantum experts, these services ensure efficient implementation and configuration, freeing up internal IT teams to focus on strategic initiatives while empowering them with necessary training for sustained success.
On-Demand Services offer flexible support for system optimization, migration, and health checks without requiring long-term commitments. This offering is particularly beneficial for customers looking to integrate with third-party technologies or migrate from legacy systems.
Willem Dirven, Chief Customer Officer at Quantum, emphasized the customer-focused nature of these services, stating, "Our Professional Services offerings are built around real customer challenges—with the right expertise, at the right time, in the right format for where they are in their data journey."
Quantum continues to lead in providing end-to-end data management solutions, trusted by industries such as life sciences, government, and media. As organizations navigate the complexities of the AI era, Quantum's enhanced Professional Services portfolio stands ready to support their evolving needs.
