- ISG announces a new study evaluating public sector consulting services in the U.K. and Australia.
- The study will result in two ISG Provider Lens™ reports to be published in September 2025.
- Focus areas include Strategy and Consulting, Managed IT, and Outsourcing services.
Information Services Group (Nasdaq: III), a prominent AI-focused technology research and advisory firm, has initiated a comprehensive research study to scrutinize the strengths and differentiators among providers of strategy, consulting, and managed IT services for public sector organizations in the U.K. and Australia. The study aims to provide insights into the service portfolios of these providers, catering specifically to government agencies and public institutions.
The findings of this study will culminate in two in-depth ISG Provider Lens™ reports titled "Public Sector Services and Solutions," which are slated for release in September 2025. These reports will offer a detailed analysis of enterprises delivering specialized expertise, innovative strategies, and actionable insights to support government operations. Enterprise buyers will find these reports instrumental in evaluating current vendor relationships and exploring potential new engagements.
The public sector plays a crucial role in economic stability by providing essential services and goods, prioritizing citizens' well-being, and enhancing infrastructure. ISG's study aims to provide valuable data and analysis that can assist public agencies in navigating complex challenges effectively. According to Iain Fisher, director of Future of Work, Customer Experience and ESG at ISG Provider Lens Research, the adaptability of public-private partnerships is a testament to the sector's ability to leverage private efficiencies for public gain.
ISG has distributed surveys to over 140 providers in the public sector services and solutions market. The research will include evaluations in five key quadrants: Strategy and Consulting Services, Managed IT Services, Business Process and Other Outsourcing Services, Services to Local Governments, and Digital Transformation and Innovation Services, to identify best practices and innovative solutions within the sector.
Geographically tailored reports will specificially address public sector market dynamics in the U.K. and Australia, providing both global and local perspectives. Enterprises and public sector clients will benefit from the expanded customer experience data featured in all 2025 ISG Provider Lens™ evaluations, offering empirical insights based on real-world customer interactions with provider services and solutions.
ISG (III, Financial) continues to reinforce its standing as a leader in AI-centric technology research, assisting over 900 clients in maximizing technology investments through comprehensive market data and advisory services.
