- Western Union (WU, Financial) reports a 6% decline in GAAP revenue for Q1 2025, amounting to $984 million.
- Branded Digital revenue grew 7% on a reported basis, with transactions rising 14%.
- The company reaffirms its financial outlook for 2025 despite a drop in earnings per share (EPS).
Western Union (WU) announced its financial results for the first quarter of 2025, noting a revenue of $984 million, which represents a 6% decrease compared to the same period last year. The decline in revenue is primarily attributed to a reduced contribution from Iraq, impacting the growth rate by 6 percentage points.
Despite the challenges, Western Union's Branded Digital segment reported a 7% increase in revenue, and transactions surged by 14% over the prior year, highlighting the ongoing digital transformation within the company. Branded Digital now accounts for 28% of total Consumer Money Transfer revenues and 35% of transactions.
The company's GAAP earnings per share (EPS) for the quarter stood at $0.36, down from $0.41 in the previous year. On an adjusted basis, EPS was recorded at $0.41, slightly down from $0.45 last year. Lower operating expenses, a reduced effective tax rate, and fewer shares outstanding contributed to offsetting the negative impact from Iraq.
Western Union's Consumer Services segment saw a 27% revenue increase on a reported basis, though this was down 3% when adjusted. In April 2025, Western Union completed the acquisition of Eurochange Limited, enhancing its retail foreign exchange services in the United Kingdom.
Looking ahead, Western Union remains optimistic about its financial outlook for 2025, with anticipated GAAP revenue in the range of $4,090 million to $4,190 million and an adjusted revenue range of $4,115 million to $4,215 million.
