- iA Financial Group is aiming for 80% automation in underwriting by 2030 with FICO Platform.
- The company currently manages close to $260 billion in assets, serving over five million clients.
- iA Financial Group won the 2025 FICO® Decision Industry Vanguard Award.
iA Financial Group has partnered with FICO (FICO, Financial) to enhance its insurance underwriting process by leveraging the FICO® Platform. Currently achieving over 50% automation, iA endeavors to reach 80% by 2030, positioning itself at the forefront of Canada's individual life insurance market.
The integration of FICO® Platform facilitates real-time underwriting decisions, significantly accelerating policy approvals and enhancing the overall experience for advisors and clients. This move aligns with iA's strategy to optimize operational efficiency while adhering to stringent regulatory standards.
Philippe Cleary, Vice President of Underwriting, New Business & Claims, stated, "With FICO Platform, we are evolving our underwriting process to be faster, more precise, and more responsive to our clients’ needs." He emphasized that automation not only streamlines current operations but also paves the way for future advancements.
iA Financial Group's commitment to innovation and customer satisfaction has earned it the 2025 FICO® Decision Industry Vanguard Award, underscoring its leadership in the insurance sector. This strategic investment enhances policy submission insights and improves policy conversion rates while maintaining regulatory compliance.
Nikhil Behl, President of Software at FICO, praised the partnership, highlighting how AI-powered decisioning is reshaping the industry by reducing costs and delivering exceptional client value. This initiative supports iA's broader goal of merging advanced digital technology with human expertise to maintain its leadership in Canada's life insurance industry.
