- Pegasystems (PEGA, Financial) advanced to Leader in Gartner's Magic Quadrant for Process Mining, from its previous Visionary position.
- The evaluation recognized PEGA's comprehensive business process analysis and optimization tools, integrating AI and GenAI capabilities.
- PEGA has received multiple analyst recognitions for its capabilities in CRM, real-time interaction management, and task-centric automation.
Pegasystems Inc. (PEGA) has been named a Leader in the Gartner Magic Quadrant for Process Mining Platforms. The company advanced from a Visionary position, with Gartner evaluating 16 vendors on Completeness of Vision and Ability to Execute.
The evaluation highlighted Pega Platform™, combined with Pega Workforce Intelligence™ and Pega Process Mining, which provide an extensive suite for analyzing and optimizing business processes using AI-powered insights. The company's GenAI Blueprint™ was also evaluated, functioning as a rapid app design tool that complements Pega's process mining capabilities.
This recognition adds to Pegasystems' recent accolades, including Leadership positions in The Forrester Wave™ reports for CRM Software, Real-Time Interaction Management, Customer Service Solutions, and Task-Centric Automation Software, as well as the Gartner Magic Quadrant for CRM Customer Engagement Center 2024.
Kerim Akgonul, Chief Product Officer at Pegasystems, noted the significance of the recognition, stating, "This underscores the innovative strides Pega has made in process optimization. Combining these capabilities with Pega’s generative AI and automation solutions uniquely positions our clients to effectively transform legacy applications and achieve digital transformation."
For more detailed insights and reports, visit Pegasystems' analyst reports page at www.pega.com/analyst-reports.
