Cognizant Technology Solutions (CTSH, Financial) has announced an expanded collaboration with Docusign (DOCU) aimed at enhancing customer support and fostering digital transformation. This partnership deepens their strategic relationship by integrating Cognizant's role as a service provider, a go-to-market partner, and a customer.
The collaboration is set to deliver innovative intelligent agreement management solutions that aim to optimize customer service management and streamline global agreement processes. Under a multi-year agreement, Cognizant will offer comprehensive customer support services for Docusign. This includes assistance with eSignature functionalities, managing billing inquiries, and providing technical support.
Through this enhanced partnership, both companies aim to advance their capabilities in digital service offerings, providing a more seamless experience for customers worldwide.
