Salesforce (CRM) Partners with Singapore Airlines for AI-Driven Customer Service Enhancement

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Apr 17, 2025
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Key Takeaways:

  • Salesforce partners with Singapore Airlines to revolutionize customer service through AI integration.
  • Analysts forecast significant upside potential for Salesforce stock.
  • GuruFocus estimates suggest Salesforce is currently undervalued.

Salesforce (CRM, Financial) has joined forces with Singapore Airlines to transform its customer service framework by incorporating Agentforce, an innovative AI-powered automation tool. This strategic collaboration is poised to enhance customer interactions, driving efficiency and elevating service standards within the aviation sector. Anchored at Salesforce's cutting-edge AI Research hub, this partnership sets the stage for the development of pioneering AI solutions.

Wall Street Analysts Forecast

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Turning to market predictions, 48 leading analysts have provided their one-year price targets for Salesforce Inc (CRM, Financial). The average estimate comes in at $370.08, with a bullish high of $442.00 and a conservative low of $243.00. This average forecast indicates a robust upside potential of 48.13% from the current share price of $249.84. Detailed insights and further prognosis are available on the Salesforce Inc (CRM) Forecast page.

The consensus from 53 brokerage firms suggests Salesforce Inc (CRM, Financial) maintains an "Outperform" recommendation, mirrored by an average brokerage rating of 2.1. This scale ranges from 1, signifying a Strong Buy, to 5, indicating a Sell.

GuruFocus Valuation Insights

According to GuruFocus estimates, Salesforce Inc's (CRM, Financial) projected GF Value for the next year is $289.91, reflecting a potential 16.04% upside from its current trading price of $249.84. The GF Value is a proprietary metric that represents the stock's fair trading value, calculated based on historical trading multiples, past business growth, and future performance projections. For more comprehensive data, visit the Salesforce Inc (CRM) Summary page.

Disclosures

I/We may personally own shares in some of the companies mentioned above. However, those positions are not material to either the company or to my/our portfolios.