- Ping An Insurance Group co-hosted the Digital Finance Forum at the World Internet Conference Asia-Pacific Summit 2025.
- The company leverages a robust tech team and strategic AI integration, with over 55,080 patent applications globally, focusing on fintech and healthcare.
- Significant digital transformation improvements include a 40% year-on-year enhancement in credit risk identification and a 25% reduction in operating costs at PAObank.
Ping An Insurance (Group) Company of China, Ltd. (HKEX: 2318; SSE: 601318) showcased its comprehensive digital transformation strategy at the World Internet Conference Asia-Pacific Summit 2025 in Hong Kong. The event highlighted Ping An's commitment to integrating digital finance and AI technologies within the Asia-Pacific region.
Ping An's technical infrastructure is supported by a team of over 21,000 developers and 3,000 scientists. The company has filed an impressive 55,080 patent applications, positioning itself as a global leader in fintech and healthcare patents. Furthermore, their AI service representatives have managed over 1.5 billion customer interactions, accounting for 80% of the total service volume, underscoring the efficiency and depth of their digital operations.
Within the health sector, Ping An Health (also known as Ping An Good Doctor) has developed an AI-based medical system that boasts a 99% accuracy rate in triage and a 95% accuracy in diagnosis. This system supports medical professionals by covering over 2,000 diseases, contributing to substantial improvements in healthcare service delivery.
OneConnect, a subsidiary of Ping An, delivers digital solutions to 100% of state-owned banks and 99% of city commercial banks in China, as well as numerous financial institutions internationally. This extensive market penetration is complemented by PAObank's digital transformation achievements, which have led to a 40% improvement in credit risk identification and a 25% reduction in operating costs year-on-year.
Looking ahead, Ping An aims to continuously drive high-quality business development by promoting product upgrades and technological innovation across various financial domains, including technology finance, green finance, and inclusive finance.
