- SoundHound AI (SOUN, Financial) recognized as a market leader in the 2025 ISG Buyers Guide for AIOps.
- Achieved highest rating in AIOps Capability among 19 software providers.
- Placed in top-tier 'Exemplary' category alongside leading industry players.
SoundHound AI, Inc. (Nasdaq: SOUN), a prominent figure in voice artificial intelligence, has been acknowledged as a market leader in the 2025 ISG Buyers Guide for AIOps. The company's innovative Autonomics platform, which leverages generative AI to enhance enterprise IT operations, received the highest rating in AIOps Capability out of 19 evaluated software providers. This achievement places SoundHound AI in the esteemed 'Exemplary' category, alongside other industry titans such as BMC, Datadog, Dynatrace, IBM, PagerDuty, and Splunk.
The Autonomics platform is engineered to autonomously manage enterprise systems, promoting machine-led automation with minimal human intervention. This strategic approach not only maximizes existing IT infrastructure but also ensures smooth and efficient operations across various business processes. According to Jeff Orr, ISG Research Director, the platform is pivotal in supporting critical business functions and enhancing enterprise resilience through seamless AIOps integration.
SoundHound AI boasts over two decades of experience in AI deployment, handling billions of interactions and queries effectively. The company continues to innovate, focusing on delivering measurable value across IT and business processes by accelerating mean time to resolution, reducing human error, and promoting continuous improvement in IT operations with its AI-driven solutions.
