Amazon (AMZN) Cuts Fulfillment Staff Amid AI Integration

Mar 27, 2025

Amazon (AMZN, Financial) has reduced its Fulfillment by Amazon workforce by roughly 200 positions, reportedly due to an operational review. This decision coincides with the introduction of Project Amelia, a sophisticated AI chatbot designed to assist sellers with immediate support and solutions. Despite the workforce reduction, the company assures that service levels for its selling partners will remain unaffected.

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