WideOpenWest Inc (WOW) Q4 2024 Earnings Call Highlights: Navigating Challenges and Expanding Fiber Footprint

Despite revenue declines, WideOpenWest Inc (WOW) boosts EBITDA and expands its all-fiber network, setting the stage for future growth.

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Mar 15, 2025
Summary
  • High-Speed Data Revenue: Decreased 3.5% year-over-year to $104.9 million in Q4, including $1.9 million in hurricane-related credits.
  • Adjusted EBITDA: Increased 3.5% year-over-year to $73.7 million with a margin of 48.3% in Q4.
  • Total Revenue: Decreased 9.6% to $152.6 million in Q4, with video and telephony revenues dropping 26.9% and 16.9%, respectively.
  • Homes Passed in Greenfield Markets: Added 9,300 homes in Q4, totaling 31,500 new homes in 2024.
  • Penetration Rate in New Markets: Increased from under 10% at the end of 2023 to 16.6% at the end of 2024.
  • HSD Subscribers: Lost 10,200 in Q4, with 5,400 losses due to hurricanes; added 1,100 in greenfield and 800 in Edge-Out markets.
  • ARPU: Increased by around 1% year-over-year to $73.50.
  • Total Cash: Ended the quarter with $38.8 million.
  • Total Outstanding Debt: $1.02 billion with a leverage ratio of 3.5 times.
  • Capital Expenditure: Total spend of $51.7 million in Q4, with core CapEx efficiency at 27.7%.
  • Unlevered Adjusted Free Cash Flow: $22 million for Q4.
  • Q1 2025 Guidance: HSD revenue between $102 million and $104 million; total revenue between $147 million and $149 million; adjusted EBITDA between $72 million and $74 million; HSD net adds between negative 6,000 and negative 4,500.
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Release Date: March 14, 2025

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

  • WideOpenWest Inc (WOW, Financial) successfully doubled its all-fiber footprint in 2024, adding 31,500 new homes.
  • The company reported an increase in adjusted EBITDA by 3.5% year-over-year, reaching $73.7 million with a margin of 48.3%.
  • WOW's greenfield markets showed strong performance, with penetration rates increasing from under 10% to 16.6% by the end of 2024.
  • The company secured a $200 million super priority term loan, positioning it well for future investments in fiber expansion.
  • WOW's ARPU increased by around 1% year-over-year to $73.50, indicating successful product marketing and sales strategies.

Negative Points

  • High-speed data revenue decreased by 3.5% year-over-year to $104.9 million, partly due to hurricane-related revenue credits.
  • The company experienced a loss of 10,200 HSD subscribers during the quarter, with 5,400 attributed to hurricane impacts.
  • Total revenue for the fourth quarter decreased by 9.6% to $152.6 million, with significant declines in video and telephony revenues.
  • WOW's traditional video business continued to decline, with a 33% decrease in subscribers from the previous year.
  • The company anticipates further need for capital to achieve its goal of passing 400,000 new homes, indicating ongoing financial challenges.

Q & A Highlights

Q: Can you confirm if Crestview and DigitalBridge are still engaged with the acquisition offer?
A: We don't have any updates on the acquisition offer at this time. - Teresa Elder, CEO

Q: With the new financing, how much liquidity does it provide, and how does it impact your CapEx goal for passing 400,000 homes?
A: The $200 million financing, with an additional $175 million possible in October 2025, provides significant liquidity for our project, but additional capital may be needed. - John Rego, CFO

Q: What impact do you anticipate from competition in your footprint, and how are you addressing it?
A: We are pleased with our results and expect improvement in 2025. Our simplified pricing and low churn are helping us compete effectively against traditional cable and fixed wireless competitors. - Teresa Elder, CEO

Q: How is the mobile product performing, and do you plan to push it more aggressively in 2025?
A: While we have a mobile product, we focus on providing reliable high-speed internet and low churn through simplified pricing and YouTube TV, rather than aggressively pushing mobile. - Teresa Elder, CEO

Q: Can you explain the nonrecurring professional fees and M&A integration costs affecting adjusted EBITDA?
A: These costs include the Sprint settlement, M&A activity, and restructuring costs. They are expected to decrease significantly after 2025. - John Rego, CFO

Q: How are you enhancing the competitiveness of your existing HFC topology?
A: We are on the path to DOCSIS 4.0 and provide 1.2 gig speeds with DOCSIS 3.1. We balance CapEx spending to ensure competitiveness and return on investment. - Teresa Elder, CEO

For the complete transcript of the earnings call, please refer to the full earnings call transcript.