Q3 2021 J Sainsbury PLC Trading Statement Call Transcript

Jan 07, 2021 / 09:15AM GMT
Simon John Roberts - J Sainsbury plc - CEO, Director & Chairman of Operating Board

Thank you. Good morning, everyone, and a Happy New Year. And I'd really like to thank you for joining us at short notice this morning to talk about our quarter 3 trading statement covering the 15 weeks to January 2.

Now I'm joined this morning, of course, by Kevin O'Byrne, our CFO. I'm going to give a brief summary first. I'm going to refer to the slides that we sent around this morning and which are available on our website. And then, of course, we'll be happy to take all your questions.

So just turning to the slides and to begin with, I think it's worth reflecting, obviously, first, this was another extraordinary and challenging trading period, and we played a really strong role in fitting the nation.

If I turn to Slide 2, headed quarter 3 and Christmas performance. Our stores were well stocked throughout despite some significant supply chain challenges. We continue to grow online delivery capacity whilst customer satisfaction measures of speed and bringing that to service and product

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