May 20, 2021 / 08:40PM GMT
Ramsey Clark El-Assal - Barclays Bank PLC, Research Division - Research Analyst
Hello, everybody, and welcome back. Our next fireside chat is with Western Union. We have Raj Agrawal, CFO of Western Union; and Shelly Swanback, President of Product and Platform.
Raj and Shelly, thank you so much for being here today. I really appreciate it.
Rajesh K. Agrawal - The Western Union Company - CFO
Thank you Ramsey. Thanks for having us.
Questions and Answers:
Ramsey Clark El-Assal - Barclays Bank PLC, Research Division - Research AnalystWe'll just jump right into questions here. I wanted to start off by asking about COVID in general. It's obviously a theme throughout the conference. How has -- what is your view on how the pandemic has sort of changed the remittance industry and maybe your business in particular? And to what extent are the trends that we've seen, sort of permanent versus fleeting?
Rajesh K. Agrawal - The Western Union Company -