Exlservice Holdings Inc at JPMorgan Ultimate Services Investor Conference (Virtual) Transcript

Nov 18, 2021 / 06:50PM GMT
Puneet Jain - JPMorgan Chase & Co, Research Division - Computer Services and IT Consulting Analyst

All right. Good afternoon. My name is Puneet Jain. I am a payment processing and IT services analyst at JPMorgan. Glad to have here with us Maurizio, ExlService's EVP and CFO; and Steve Barlow, who is Head of Investor Relations at the company. Welcome both of you.

So the format of this presentation, I'm going to ask questions. (Operator Instructions)

Questions and Answers:

Puneet Jain - JPMorgan Chase & Co, Research Division - Computer Services and IT Consulting Analyst

So Maurizio, let's start with a broad question, like for the benefit of investors who may not be as close to Exl's story. Can you talk about the company's positioning and why you win in IT BPO services market?

Maurizio Nicolelli - ExlService Holdings, Inc. - Executive VP & CFO

Sure. So when you think about Exl, and let's just take a little bit of a step back, back in -- the company started back in the late '90s and really grew
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