Tyler Technologies Inc at William Blair Growth Stock Conference Transcript

Jun 09, 2022 / 03:00PM GMT
H. Lynn Moore - Tyler Technologies, Inc. - CEO, President & Director

It's like records management systems, CAD 911 systems, platform technologies. That's something that's somewhat new to us. That really entails our -- what we call our data analytics platform. It also encompasses our web portal business that's really done at the state level. That was through a recent acquisition of NIC as well as some platform business that we do at the federal level through our entellitrak platform.

Appraisal & Tax, about 6% of our business. Civic services, things like permitting and licensing, a little bit smaller. K-12 schools, it's a little bit assist. It's mostly school transportation business and then other things just like recording and things like that. Because what we do is really essential to the operations of the public sector, our business is a very sticky model.

And you can see here that our customer retention rate on a name basis, named client basis, is about 98%. If you actually look at what our retention rate is on a dollar basis, on a pure gross dollar, it's more like 99%. But if

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