Capital One Financial Corp at Credit Suisse Financial Services Forum Transcript

Feb 14, 2023 / 07:25PM GMT
Moshe Ari Orenbuch - Crédit Suisse AG - Research Division - MD and Equity Research Analyst

All right. So good afternoon, everyone. Thanks for joining us. We're very pleased to have Capital One with us. As everyone knows, they're a leader in the credit card business, both branded and private label cards and auto finance as well as digital banking.

I think Cap One's, I think, biggest success has been able to grow rapidly when competition is low and moderating that growth when it intensifies something that they've done in the past year kind of in the auto finance business.

We're very pleased to have with us Rich Fairbank, CEO and Founder; and Jeff Norris, Head of Strategic Planning and Investor Relations. So maybe we'll start off talking about the Credit Card business. And you and many in the industry are marketing at or close to peak levels.

Clearly, there have been signs of stress to the consumer. There's been signs of health of the consumer. How do you think about that -- your marketing strategy in that context?

Richard D. Fairbank<

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