Dec 07, 2021 / 02:20PM GMT
Ryan Matthew Nash - Goldman Sachs Group, Inc., Research Division - MD
All right. Up next, we are excited to once again have American Express joining us. I can't think of a company that did a better job pivoting its business model during the pandemic than Amex, providing value prop enhancements and outstanding customer service, which is resulting in record low attrition.
More recently, the company has shifted back to growth mode, accelerating customer acquisition and preparing what could be a long runway of growth. Here to tell us more about how they are going to accomplish this, we are excited to have Chief Financial Officer, Jeff Campbell. Today's presentation is going to be a fireside chat.
Questions and Answers:
Ryan Matthew Nash - Goldman Sachs Group, Inc., Research Division - MDSo maybe to kick it off, to start big picture, Jeff, the year has obviously proven to be very different than I think most of us expected, with billings accelerating to record levels across goods and services and T&E rebounding nicely. And in order to drive growth
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