Diversified Healthcare Trust Provides Monthly SHOP Performance Update

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Oct 23, 2023

Diversified Healthcare Trust (Nasdaq: DHC) today provided an update regarding the recent performance of its Senior Housing Operating Portfolio, or SHOP, segment.

Monthly Unaudited Results in DHC’s Total SHOP Comparable Properties:

  • September 2023 occupancy was 79.4%, 660 basis points below September 2019, and 10 basis points above August 2023.
  • September 2023 Resident Fees and Services revenue was $96.1 million, $4.0 million, or 4.0%, below September 2019, and $1.4 million, or 1.5%, above August 2023.
  • September 2023 net operating income, or NOI, was $8.8 million, $5.9 million, or 40.0%, below September 2019, and $3.5 million, or 66.4% above August 2023.
  • September 2023 NOI margin was 9.2%, 550 basis points below September 2019, and 360 basis points above August 2023.

Year to Date Unaudited Results in DHC’s Total SHOP Comparable Properties:

  • Year to date occupancy through September 30, 2023, was 78.3%, 820 basis points below the same period in 2019.
  • Year to date Resident Fees and Services revenue through September 30, 2023, was $833.9 million, $86.2 million, or 9.4%, below the same period in 2019.
  • Year to date NOI through September 30, 2023, was $59.1 million, $99.4 million, or 62.7%, below the same period in 2019.
  • Year to date NOI margin through September 30, 2023, was 7.1%, 1,010 basis points below the same period in 2019.

Diversified Healthcare Trust(1)

(dollars in thousands, except average monthly rate)

2023

COMPARABLE (2)

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

YTD

ALR/Five Star Managed Communities

Number of Properties

117

117

117

117

117

117

117

117

117

117

Number of Units

16,995

16,995

16,995

16,995

16,995

16,995

16,995

16,995

16,951

16,951

Occupancy

78.0%

77.9%

78.5%

78.7%

78.8%

79.3%

79.5%

79.9%

80.0%

79.0%

Average Monthly Rate

$

4,278

$

4,907

$

4,384

$

4,541

$

4,417

$

4,549

$

4,405

$

4,411

$

4,582

$

4,492

Residents Fees and Services

$

58,695

$

60,666

$

60,434

$

60,769

$

61,178

$

61,309

$

61,524

$

61,831

$

62,160

$

548,566

Property Operating Expenses

(52,606)

(51,786)

(54,777)

(50,892)

(54,500)

(54,324)

(55,532)

(55,526)

(55,153)

(485,096)

NOI (3)

$

6,089

$

8,880

$

5,657

$

9,877

$

6,678

$

6,985

$

5,992

$

6,305

$

7,007

$

63,470

NOI Margin

10.4%

14.6%

9.4%

16.3%

10.9%

11.4%

9.7%

10.2%

11.3%

11.6%

Other Operator Managed Communities

Number of Properties

106

106

106

106

106

106

106

106

106

106

Number of Units

7,130

7,130

7,130

7,130

7,130

7,130

7,130

7,130

7,154

7,154

Occupancy

74.2%

75.9%

76.2%

76.6%

76.3%

77.2%

77.6%

77.8%

77.9%

76.7%

Average Monthly Rate

$

5,665

$

5,944

$

5,662

$

5,668

$

5,566

$

5,749

$

5,675

$

5,723

$

6,095

$

5,748

Residents Fees and Services

$

30,788

$

29,808

$

31,504

$

30,938

$

31,303

$

31,664

$

32,461

$

32,933

$

33,981

$

285,380

Property Operating Expenses

(33,025)

(30,118)

(32,590)

(31,725)

(32,096)

(31,472)

(32,549)

(33,946)

(32,181)

(289,702)

NOI (3)

$

(2,237)

$

(310)

$

(1,086)

$

(787)

$

(793)

$

192

$

(88)

$

(1,013)

$

1,800

$

(4,322)

NOI Margin

(7.3)%

(1.0)%

(3.4)%

(2.5)%

(2.5)%

0.6%

(0.3)%

(3.1)%

5.3%

(1.5)%

Total SHOP Comparable

Number of Properties

223

223

223

223

223

223

223

223

223

223

Number of Units

24,125

24,125

24,125

24,125

24,125

24,125

24,125

24,125

24,105

24,105

Occupancy

76.9%

77.3%

77.8%

78.1%

78.1%

78.7%

79.0%

79.3%

79.4%

78.3%

Average Monthly Rate

$

4,671