Healthcare Leaders Cite Patient Safety and Quality of Care on Par with Employee Retention Needs

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Apr 25, 2023

Cross Country Healthcare, Inc. (NASDAQ: CCRN), a market-leading, tech-enabled workforce solutions platform and advisory firm, today announced the results of a nationwide survey of human resource (HR) leaders and chief nursing officers (CNOs) examining the dynamics and trends impacting talent at healthcare institutions. The study revealed that 84 percent of HR leaders and CNOs rate quality of care and patient safety as the most critical issue to address in their organization, followed by strengthening employee engagement and retention (77 percent) and improving the caregiver experience (73 percent). However, only one in two leaders believed their organization has effectively improved employee recruitment (53 percent) or strengthened employee engagement and retention (51 percent).